Cocolabs builds turnkey tailor-made marketplaces, carefully crafting our solutions for our client’s specific businesses and supporting them every step of the way. We offer the most complete solution for
service, rentals and on-demand marketplaces.
Going beyond business and regulatory requirements
Cocolabs builds marketplaces that are custom made to the specific needs of your business, your customers and the regulatory requirements of each country and industry.
OVER 1600 FEATURES AND AUTOMATIONS TO GO BEYOND YOUR CUSTOMERS’ EXPECTATIONS:
Recognized for its rich feature-set, Cocorico is the first choice solution for leading startups around the world.
MEET THE FIRST MARKETPLACE SOLUTION DEDICATED TO SERVICE MARKETPLACES.
A SNIPPET ABOUT OUR SOLUTIONS:
On a marketplace, what is good search result? Is it the closest match based on what was queried? Based on its price? Is it about the distance to the desired location?
Too often, marketplaces suffer from suppliers that do not honor customer requests. How many of us have had an Airbnb host reject a booking request because the housing was in fact not available? How many of us have had an eBay message reading “Sorry this item has already been sold”? Too often providers refuse booking requests or worse, they simply do not answer.
Cocosearch tackles these issues by building results not just based on location, availability and price, but also by measuring the statistical probability that the seller will honor the purchase request.
WHAT TYPE OF MARKETPLACE ARE YOU LOOKING TO BUILD?
Online marketplaces tend to be categorized into three groups:
- C2C (Customer to customer)
- B2C (Business to customer)
- B2B (Business to business)
Cocolabs provides a tailored approach for each marketplace type. We bring years of experience building numerous domestic and international marketplaces to the table.
C2C Marketplaces (Customer to Customer)
C2C marketplaces, often designated as collaborative consumption platforms, organize transactions between individuals. These marketplaces require the development of specific workflows to address the lack of reliable suppliers, who unlike companies, have limited motivation and resources to process booking requests. Given that transactions are solely reliant on users, it is crucial to create a climate of trust to ensure the success of each transaction and increase the likelihood of return customers.
B2C Marketplaces (Business to Customer)
B2C marketplaces appeared in the late 90s and are the most common type of marketplace. These marketplaces mimic conventional e-commerce platforms, where the seller is a business and the buyer an individual. Ratings are usually single-sided (only the buyer rates the seller) and trust is easier to establish as sellers are fully integrated into the marketplace and consumers are often less concerned when buying from a company.
B2B Marketplaces (Business to Business)
B2B marketplaces involve an exchange between two businesses, and thus often require the most integrated and challenging workflows because of the demanding nature of the parties involved. The average basket price is much higher compared to other marketplace types and payments methods tend to be more varied and sophisticated (bank wire, direct debit, delayed payments, integrated to Punchout…).